Better collaboration via conversations - human-human and human-machines
Conversations happen everywhere!
Communication platforms such as Slack have changed the ways we work and share. Salesforce AI Research focuses on building cutting edge AI solutions to understand these conversations and facilitate both human-human and human-machine interactions.
64% of agents with AI chatbots are able to spend most of their time solving complex problems, versus 50% of agents without AI chatbots.”
Latest Publications and News
"The Triangle of Trust in Conversational Ethics and Design: Where Bots, Language and AI Intersect" Workshop Summarylearn more
Our team is growing!
Salesforce has plenty of conversational applications and opportunities to create high social, product, and research impacts. Apply now and join one of the best AI teams in the world and shape the future of conversational AI with us.join the team