Advancing Enterprise AI Since 2014

Salesforce has been pioneering in AI since 2014. We use AI to empower customers and employees through next-generation ca...

In 2014, Salesforce acquired RelateIQ, a startup focused on relationship intelligence through data-driven insights. The ...

Salesforce acquired MetaMind, an AI startup founded by Richard Socher, marking a pivotal moment in the company’s AI jour...

In 2017, Salesforce AI Research expanded its focus to vision and language, pioneering multimodal APIs and AI models that...

In 2018, Salesforce AI Research advanced the field of natural language understanding with the DecaNLP paper, introducing...

In 2019, Salesforce acquired Bonobo AI, a company specializing in process mining and analytics. This acquisition enhance...

In 2018, Salesforce launched Prediction Builder, empowering business users to create custom AI predictions directly with...

In 2020, Salesforce launched Recommendation Builder, enabling admins and developers to create AI-powered recommendations...

In 2020, Salesforce introduced Einstein Conversation Insights, an AI-powered tool that analyzes sales calls and meetings...

In 2021, Salesforce introduced Einstein Search, bringing AI-powered, personalized, and natural language search to the Sa...

In 2022, Salesforce AI Research released CodeGen, a family of large language models built for code generation. These mod...

In 2022, Salesforce began foundational work on Einstein GPT, marking a major leap toward generative AI for CRM. Building...

Salesforce AI Research’s 2020 ProGen paper, published in Nature, introduced a language model trained on protein sequence...

In 2023, Salesforce AI Research introduced the xGen family of large language models, designed for long-context understan...

In 2023, Salesforce launched ApexGuru, an AI-powered tool that analyzes Apex code to identify performance issues and rec...

In 2023, Salesforce AI Research released SFR-Embedding, a top-performing text embedding model excelling across 56 benchm...

Ensemble RAG is a novel retrieval-augmented generation approach that runs multiple retrievers in parallel and combines t...

Large Action Models (LAMs) are specialized, compact language models optimized for speed, precision, and real-world execu...

Agentforce for Developers is an AI-powered assistant in VS Code, powered by CodeGen, to build and deploy agents for Sale...

xGen-MM (BLIP-3) is an open-source multimodal models (text + images) achieving strong results on visual-language tasks. ...

The Atlas Reasoning Engine is the “brain” behind Agentforce, using RAG and feedback loops to plan, reason, and execute i...

CRMArena-Pro simulates realistic enterprise environments using synthetic data generation and dynamic interaction scenari...