Salesforce Research trusted AI innovation in the CRM space and beyond.

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At Salesforce Research, we drive research advancements in the field of AI. We apply this research to develop AI products that you can trust, and solutions that benefit everyone.

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BotSIM: An End-to-End Automatic Evaluation Framework for Task-Oriented Dialog Systems
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In the media
ProGen: Using AI to Generate Proteins
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blog
If You Can Say It, You Can Do It: The Age of Conversational AI
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Resolve Cases Quickly with Interactive Einstein Search Answers
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in the media
Building Generative AI We Can Trust
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In the media
AI Summarist: Utilize the power of AI to track conversations more efficiently in Slack.
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