Salesforce AI Research
We use AI to empower customers and employees through next-generation capabilities delivered through simple experiences.
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AI Balancing Act: How Companies Can Scale LLMS to Improve Performance, Cut Costs, and Help the Environment
Read the blogSFR-Embedding-Mistral: Enhance Text Retrieval with Transfer Learning
Read the blogBeyond Names: How AI Research is Revolutionizing Identity Resolution in Data Cloud
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Meet xLAM, Salesforce’s family of Large Action Models
At Salesforce AI Research, we’ve recognized the rapid pace of advancements in the AI landscape, we've introduced xLAM, our family of in-house Large Action Models, designed for function calling, reasoning, and planning. These models are designed to streamline and simplify the integration of AI into your workflows, reducing the complexity often associated with LLMs.
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Trust, Powered by Next-Generation AI
We crafted the Einstein Trust Layer to enhance data security and promote responsible AI use within the Salesforce ecosystem. Our design includes key features like dynamic grounding, zero data retention, and toxicity detection, ensuring safe and accurate AI applications while maintaining high ethical standards.
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Say hello to Einstein Copilot
Discover conversational AI for your CRM and help every team get work done faster so they can focus on your customers.
Learn moreThese companies are leading the way with Salesforce AI Research
Learn new skills with free, guided learning on Trailhead.
Artificial Intelligence Fundamentals
Learn the basics of AI and the tech behind its amazing capabilities.
Generative AI Basics
Discover the capabilities of generative AI and the technology that powers it.
Natural Language Processing Basics
Learn how AI enables computers to interpret and generate natural human language.
We research, design, and develop state-of-the-art AI algorithms for the world’s #1 CRM. Let’s shape the future of AI together!
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