Salesforce Research trusted AI innovation in the CRM space and beyond.
Discover the latest AI innovations.
At Salesforce Research, we drive research advancements in the field of AI. We apply this research to develop AI products that you can trust, and solutions that benefit everyone.discover our research
BotSIM: An End-to-End Automatic Evaluation Framework for Task-Oriented Dialog Systemsread on blog
In the media
ProGen: Using AI to Generate Proteinswatch video
If You Can Say It, You Can Do It: The Age of Conversational AIread on blog
Resolve Cases Quickly with Interactive Einstein Search Answersread on blog
in the media
Building Generative AI We Can Trustlearn more
In the media
AI Summarist: Utilize the power of AI to track conversations more efficiently in Slack.watch video
Trust is our #1 value.
We believe the benefits of AI should be accessible to everyone. But it is not enough to deliver only the technological capabilities of AI – we also have an important responsibility to ensure that AI is safe and inclusive for all. We take that responsibility seriously and are committed to providing our employees, customers, and partners with the tools they need to develop and use AI safely, accurately, and ethically.Learn About Our Commitment to Trusted AI